Pre-Need | Onboarding Overview

Watch this video below *completely* before proceeding

Please Follow Each Step In The Order Described Below

Step 1: Financial Fraud, Chargebacks, & Vector-One

Please Read ALL Of This Memo BEFORE Proceeding!

For all new agents, you MUST watch the video below AND read the following memorandum on chargebacks, Vector-One, and the aggressive prosecution of financial fraud before proceeding any further with contracting.

Read the entire memorandum before proceeding

Step 2: Who Referred You? (OPTIONAL)

Did a current DIG Agency agent refer you to our organization?

If so, please complete the form below.

If no one referred you, please *skip* Step 2 and proceed to Step 3.

Step 3: Lead Deposit

Watch this video below *completely* before proceeding:

NOTE: All new DIG Agency agents are REQUIRED to pay the refundable $500 deposit, no exceptions.

1. UPDATE: We now accept deposits via Paypal or Zelle only.

You can pay via PayPal using your PayPal account, debit, or credit card by clicking the link here.

Zelle is most likely readily available at your bank; you’ll need to access your banking account to set it up.

Learn more about how that works here.

For Zelle, set up payment to go to david@davidduford.com.

Any questions about making the deposit, please email contracting@dufordig.com.

2. Fill out the submission form below acknowledging payment of your refundable deposit:

IMPORTANT: All new DIG Agency agents MUST pay the refundable $500 deposit, no exceptions whatsoever.

VERY IMPORTANT: To get your deposit refunded, please email contracting@dufordig.com along with proof of lead purchase. ALSO – if you paid with Zelle, include your phone or email associated with Zelle so we can refund you.

Lastly, do NOT proceed any further with onboarding UNTIL you have made the deposit AND notified contracting@dufordig.com with proof of the deposit payment – you do not have to wait on our confirmation of receiving your email to proceed with contracting. Thank you.

Step 4: Start Contracting (Edit This Section)

IMPORTANT: First, watch the video directly below. Then, read everything below to submit your carrier appointments on SuranceBay!

When prompted, ONLY Choose The Following 5 Carriers To Start!

1st SuranceBay: Click here to access (will say The DIG Agency at the top)

  • SBLI Final Expense
  • American Home Life (there are two AHL products – Guidestar & Patriot on SuranceBay – complete contracting for BOTH, and not just one!)

NOTE: Only select SBLI and American Home Life on this SuranceBay. Only request any other carrier using the 2nd SuranceBay link below.

2nd SuranceBay: Click here to access (will say David Duford at the top right-hand corner)

  • AIG/American General (same company – may be listed in SuranceBay as one or the other)
  • Trinity/Family Benefit Life
  • Great Western

NOTE: If any carriers are locked up, please contact contracting@dufordig.com for alternates.

VERY IMPORTANT NOTE: Please check the carrier state availability guide here to ensure the suggested carriers above are available. If not, check the “Telesales Friendly Carrier” tab for other carrier ideas you can use instead.

For New York Resident Agents: You cannot sell final expense over the phone in New York – you’ll have to sell over the phone to residents of other states, so please choose the carriers according to those states you’re intending to market in.

Did You Select Carriers That Are NOT On The Approved List Above?

You MUST request approval from contracting for any carriers you select *other than the primary and backup carriers listed above.*

Understand that overloading yourself with carriers is not a smart idea. More complication equals a higher failure rate. Keep things simple!

Please note that we do not accept appointments for the following carriers for new agents to DIG until we have several months of solid production history:

  • Americo
  • Royal Neighbors Of America
  • Aetna/American Continental

Please watch the video below for a step-by-step process to create your SuranceBay Account and submit your carriers:

Important Note About Direct Deposit Setup

We are not able to accept starter/convenience checks, deposit slips, or direct deposit forms.

Please submit a voided check with a valid check number, which matches the Account Name, Bank Name, Account Number, and Routing Number in SuranceBay.

If your account does not have checks, please provide a letter from your bank on bank letterhead, signed by a bank officer with their title clearly indicated, stating the bank account owner name, the ABA/Routing number used for direct deposits, and the bank account number and type.

How To Complete AML Training

Many carriers will also require you to complete Anti-Money Laundering Training. See the video directly above for guidance on how to do that.

SuranceBay also has one available for free inside of your account once you’re in the AML section as well you can complete.

Getting Stuck Completing Your SuranceBay Account?

If stuck, go ahead and email contracting@dufordig.com over your email and password you selected on SuranceBay.

We may end up having to log in to get you unstuck, and having your account credentials ahead of time will hasten the process.

Contracting Turnaround Time & Status Checking

NOTE: It takes 2 weeks to fully appoint you AFTER submitting the contracts on SuranceBay.

To get an update on carrier contracting status, please follow the directions here.

Commissions Overview

Click the image below to review how commissions work:

Please Read: DO NOT FORGET to complete the remaining steps below to finalize your Onboarding. If you do not complete these steps below will significantly delay you getting started!


Step 5: Getting A Release Of Existing Carriers to Move To DIG (Optional)

*IF* you are moving your pre-need carrier contract over to us from another agency *OR* are moving any other life insurance carrier to us, watch the video below for important details:

Please download and complete the release here – Blank Release Form.

Email the signed release once you get your old upline’s signature.

We’ll send it into the carriers and make sure your release is processed along with your carrier contracts.

Any troubles, reach out to contracting@dufordig.com directly and he’ll help!

Step 6: REQUIRED: Sign Up For Our Agent Roster

NOTE: You must complete the sign up form below to complete your onboarding process failure to do that will delay your contracting.

Assuming you have completed Steps 1 through 5, please add your name to The DIG Agency Group Agent Newsletter list below. By submitting, you also are confirming you understand how commissions work, and you have fully read and reviewing our Agent Earnings Disclosure memorandum and Make Money Guarantee overview:

NOTE: Do NOT complete the form below UNTIL you have completed Steps 1 through 5 above.

LAST STEP: Sign Up For Our Training Site!

Once you’ve completed all the other steps, please click the Skool link below to sign up for our training site:

It usually takes 12 hours or less to authorize your access, so please be patient =).

Looking forward to working with you!


David Duford & The DIG Agency Management Team!

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