Medicare Advantage Carrier Release Guidelines
AETNA
ANTHEM
BRIGHT HEALTH
When a release is needed for a hierarchy change, there are two pathways for an agent to
obtain the release.
– Immediate Release
– 6 Months with No Production
The first step will always be for the agent to request the carrier through the Agent Contract website. Once the request is received, a contracting link will be sent to the agent and they will be able to follow one of the two pathways for a hierarchy change.
Immediate Release
● When completing the contracting link, the agent will upload the immediate release they have received from their current upline.
6 Months with No Production
● No production for 6 months
– Agent will complete the contracting link and be moved under us.
CENTENE / ALLWELL
CIGNA HEALTHSPRING
DEVOTED
When a release is needed for a hierarchy change, there are two pathways for an agent to
obtain the release.
– Immediate Release
– 3-Month Notice of Intent
After you submit your contract requests, wait 24 business hours. The first step will always be for the agent to request the carrier through agentcontract.com. Once the request is received, a contracting link will be sent to the agent and they will be able to follow one of the two pathways for a hierarchy change.
Immediate Release
– When completing the contracting link, the agent will upload the release they have received from their current upline.
– Agent will need to send the release via email to [email protected] with [email protected] cc’d.
– Devoted Health will process the request within 3-5 business days and will notify all parties once the release has been processed.
3-Month Notice of Intent
– Agents will send an email to [email protected] with [email protected] cc’d. This email will start the 3 month clock.
– All parties will be notified via email once the delayed release has been processed.
– NOTE: Agent can continue to produce during the 3-month waiting period.
Release Timeline
Request Received | Immediate Release | Delayed Release (90 Days) |
1/2 – 6/31 | Processed within 5 calendar days | Processed 90 days post request |
7/1 – 9/30 | Processed within 5 calendar days | Effective 1/2 |
10/1 – 12/31 | Effective 1/2 | Effective 4/1 |
HUMANA
1) Immediate Release
2) CHA MGA Assignment Form – 90 Day Wait
The first step will always be for the agent to request the carrier through the Agent Contract website (Independent Agents) (LOA Agents).
WELLCARE
- Step 1: Complete Carrier Contracting via Agent Contract website (Independent Agents) (LOA Agents).
- Step 2: Go to the Wellcare Portal and request for a Hierarchy change through Wellcare Agent 360 Portal.
-
- Enter “Bradley G Aden” and it will pull Bradley Aden OR enter NPN which is 9147818 OR Producer ID which is 542761.
- Step 3: Inform the 360 Contracting team of the Hierarchy change request via email at [email protected].
2) Agents can complete the Add or Change Hierarchy Assignment Formand return it to [email protected] (Online Document Upload) and we will submit the form to the carrier.
Hierarchy changes will go into effect within 1-2 commission cycles from the date the carrier process the request.
UNITED HEALTHCARE
“Hello,
RELEASE EXAMPLES
Every carrier has different requirements for releases. Here are some examples:
UHC / Molina Example (Needs to come from Top of Hierarchy):